General Terms of Sale and Subscription

Billing mandate

The Seller — the provider for a mission, the organising club for a ticket or a suite — mandates the Company to draw up and issue, in its name and on its behalf, the invoices owed by Buyers in respect of sales made on the Platform, together with the corresponding credit notes.

The Seller remains the legal seller of the service or the ticket. The Seller alone is liable for the VAT collected and alone responsible for the accuracy of the tax information declared on the Platform (identification number, VAT regime and rate). The Company acts solely as agent for the material preparation of the documents.

Invoices issued under the mandate bear the Seller's legal particulars and the statement “Invoice issued by BIZNESSMATCH FRANCE in the name and on behalf of [Seller]”. They are made available to the Seller in their account. The Seller is deemed to accept them failing a challenge sent to the Company within thirty (30) days of their being made available.

The Company separately issues, in its own name, the invoice for its commission to the Seller.

The mandate is granted for the duration of use of the Platform. It may be revoked at any time for the future; revocation prevents any new sale under the mandate and does not affect invoices already issued.

Escrow of funds and payment to the Seller

Sums paid by the Buyer in respect of a mission are collected by the Company through its payment service provider and held in the payment account that the Company holds with that provider, until they are released or refunded. They are neither segregated in a separate account nor handed over to a third-party escrow agent. Release of each instalment is a matter for the Buyer's sole decision, which the Buyer may make at any time from the moment of payment, including before any performance of the service. Failing a decision by the Buyer, the instalment is automatically released to the provider fourteen (14) days after its payment. Release consists of a transfer by the Company of the amount of the instalment, less its commission, to the provider's payment account; it cannot take place for as long as that account is not active.

For as long as an instalment has been neither released, nor refunded, nor referred to the Company for review in the case set out below, and no dispute concerning the mission is open, the Buyer may open a dispute concerning that instalment, stating its grounds. A challenge to the payment lodged by the Buyer with its bank has the same effect. The dispute suspends release of the instalment, including automatic release. The provider may respond once. The Company ends the dispute by deciding either to release the instalment to the provider or to refund the Buyer.

For as long as the mission is in progress and no dispute concerning an instalment is open, either the Buyer or the provider may open a dispute concerning the mission. The other party may respond once. No new instalment can be paid while that dispute is open; instalments already paid remain releasable under the conditions set out above, including automatically. The Company rules on the dispute. Where it decides to refund the Buyer, the refund may only cover all or part of the instalments that have been paid and not yet released on the date of its decision; instalments already released are neither refunded to the Buyer nor taken back from the provider. Such a refund is no longer possible once the mission has ended, or once no paid instalment remains awaiting release.

Release is final. It cannot be cancelled by the Buyer, and released funds, once transferred to the provider, are neither returned to the Buyer nor taken back from the provider by the Company, including where the Buyer released funds before performance of the service and including where the Company decides a dispute concerning the mission in the Buyer's favour. It is for the Buyer to assess, before releasing funds, the provider's reliability and the mission's progress.

The Company neither attests to nor verifies performance of the services. Progress indications entered by the provider on the Platform are mere statements, with no evidentiary value and no effect on the release of funds.

Instalments are paid in the order set out in the payment schedule. An instalment cannot be paid until the preceding one has been released or refunded.

Where, on the automatic release date, the provider's payment account is not active, the instalment is not released and is referred to the Company for review; the Company may postpone its release date or refund the Buyer. The Company may also postpone the automatic release date of a pending instalment, or refund that instalment to the Buyer. An instalment which, seventy-five (75) days after its payment, has been neither released nor refunded, and is subject neither to a dispute concerning that instalment nor to review by the Company, is refunded to the Buyer.

Sums paid by means of a payment link issued by a business on the Platform are not held in escrow, including where the link is attached to a mission; they are not counted towards the balance or the instalments of that mission. Upon payment, the Company transfers them, less its commission, to the payment account of the issuing business or, if that account is no longer active, once it has been reactivated, without any release decision being required. Where the Company refunds the payer, or where the payer succeeds in challenging the payment with its bank, the Company takes back from the issuing business the sums transferred to it.

Sums collected in respect of ticket and suite sales are not held in escrow. They are paid to the organising club, net of the Company's commission, once a week, on Monday, for all sales of the preceding calendar week, irrespective of the date of the event.

Payment is suspended until the club has both activated its payment account and accepted the billing mandate. Failing regularisation within seventy-five (75) days of the sale, the Company refunds the Buyer and cancels the sale.

Subject to the case set out in the preceding paragraph, the Company acts solely as collecting agent. Any cancellation, postponement, no-show or refund request is the sole responsibility of the organising club, as legal seller, and is settled directly between the Buyer and the club. The Company makes no refund and takes no deduction from the club after payment. The club shall inform the Company of any refund it grants, so that the corresponding credit note can be issued under the mandate.